Policy - A.P. MacDesigns

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalized orders

I am open to customization of existing listings (or new ides, even!). If you have an idea you'd like to explore, I'd love to hear about it. The answer may not always be yes, but I also won't take on a job outside my skill set. Doing the best job for the customer is more important and sometimes, the person who can do that may not be me. I will be honest about it.

Sizing details

When I fabricate a ring, I make it true to the size ordered. It is SO important to get the target ring finger sized appropriately.

Smaller than average sizes: I can make rings smaller than what I typically have listed. Just say the word.

Plus size rings: As a plus size ring wearer myself, I understand the frustration of finding the pretty things that would fit. I try to offer all my rings as plus size options. Some of the stones on the rings are quite small (5mm) and can "get lost" on a more ample fingerscape (at least this is what I've observed with my own hands). Perhaps consider a ring with a larger stone (7 or 8 mm) if this is a concern.

Care instructions

STONES: I am in the process of adding stone information to each listing. An informed consumer is a good consumer. If there is a listing that doesn't have this information, please feel free to convo me and I can give you the information.

ESSENTIALS: Don't store jewelry with stones all bunched up together. Some stones are harder than others and can scratch their neighbors.
. Soft stones: be careful of cleaners/abrasive agents, extreme temperatures as these can all scratch or change the color of your stone.
. Storage: wrap in soft cloth to store. Avoid plastic storage for pearls.

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